Director
The Director’s role is to ensure that the IIE functions as a viable, sustainable and competitive entity that will collectively contribute to achieving the ADvTECH Group goals. This entails providing leadership to the IIE in terms of:
- Strategy formulation to take the IIE forward and position it as a high performance entity.
- Ensuring that the IIE is properly structured and resourced to deliver on goals and build organisational muscle.
- Ensuring the IIE operations systems and procedures are properly integrated and work as a collective unit.
- Ensuring that a positive image and reputation is built for the IIE.
- That a culture of teamwork and good governance is instilled throughout.
In terms of her leadership of the team of academics, the director’s role is to ensure that the Heads of Programmes (HOPs) are enabled:
- to deliver high quality academic programmes
- to lead academic innovation in the development, delivery and assessment of programmes.
Therefore, the director:
- provides academic leadership and rigour to the HoPs
- improves quality of all core products, academic qualifications and academic services.
The Senior Head of Programme (SHoP) in each faculty has immediate responsibility for the academic delivery in that faculty and in that role fulfils part of the role of the Director.
The Director is thus the accountable executive for the IIE. All senior managers and the academic team report to the director. The director chairs Senate and the Teaching and Learning Committee. The Director (Dr Felicity Coughlan) also chairs the IIE ExCo and is a member of the Academic Advisory Council (AAC). She is a Director of The IIE (Pty) Ltd and an alternate director of ADvTECH (Ltd)
Head Librarian
The role of the Head Librarian is to position library and information services as a strategic academic resource by:
- Ensuring that students and staff on each IIE campus have access to the most relevant and high quality learning resources and skills.
- Overseeing the acquisition of library materials.
- Providing research and information support to IIE academics.
- Managing print subscriptions and online journals.
- Training the library staff.
- Marketing the library services and resources.
- Innovation through continuous assessment of policies, systems and services.
In this regard s/he has oversight responsibility for all libraries on all the campuses and for the development of the librarians. This includes ensuring that information literacy programmes are run on all campuses and that the library resources (including the electronic journals and shared catalogue) are promoted to students and lecturers. S/he is also involved in the appointment of new librarians – all IIE librarians are professionally qualified.
S/he is supported within each trading division by a National Librarian to whom the site librarians have a reporting line
HR Manager
The role of the HR Manager is to support the IIE leadership team in achieving its strategic objectives by providing direction and assistance in ensuring the IIE is properly resourced, talent is developed and that HR best practices are inculcated throughout the IIE. The HR Manager also guides the leadership team in building a sound organisation culture and human relations by:
- Timeous provision of quality people to the line functions.
- Maintenance of sound people management practices throughout the IIE in order to foster good people relations.
Academic Operations Manager
The role of the Academic Operations Manager is to manage the academic operations of the IIE thereby ensuring effective and efficient delivery of quality academic solutions (material, assessments etc) to the sites of delivery by:
- Developing, implementing and monitoring effective academic administration systems.
- Managing the faculty coordinators, editing team and the helpdesk/ moderation administrators.
- Liaising with the trading divisions to ensure the quality of delivery to them.
Projects Coordinator
(Academic Admin, IT and General)
Projects coordinators manage and work on projects under the supervision and guidance of the Senior Projects Manager. Their role is to ensure the successful implementation of key strategic IIE projects. The role of the IT project coordinator is to ensure that the IIE is able to get information from its data and to enable effective and efficient reporting internally and externally on student data. This person is responsible for ensuring that the academic and administrative teams in the IIE get the information they need from the data held on ALIAS and the HR systems.
Assistants to the Registrar: Registrar Office and committee clerk
The Registrar has two assistants who ensure that the records of the IIE are properly kept and that the IIE conducts itself effectively and efficiently. They are largely responsible for the graduation certification process. Their role is to support the Registrar in ensuring that the IIE meets all its statutory obligations. In particular they play critical roles in submissions, reporting, certification and record keeping.
The Committee Secretary manages most of the Senate committees.
Personal Assistant to the Director
The role of the PA to the Director is to ensure the effective functioning of the office of the Director. S/he also provides some HR back up to the HR Manager.
Secretary and Receptionist & Registrar’s PA
The IIE secretary provides front line administrative support to the Operations Manager, Snr Projects Manager and the Deputy Director. She is also the IIE receptionist and manages travel bookings and venue bookings for meetings. She also controls stationery. Her line manager is the Director’s PA.
The Registrar also has a PA |
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Registrar
The Registrar’s role is to ensure that the IIE complies with all external education statutory and legal requirements and that the IIE works ethically in the delivery of all academic programmes. In addition the Registrar ensure that within the IIE best practice education and admin processes are properly institutionalised.
The Registrar is responsible for all areas of regulatory compliance and for the governance structure and system within The IIE. The Registrar deputises for the Director when she is not in the office.
The Registrar is the official secretary of the senate and its subcommittees and is responsible for certification and record keeping, but the actual minute taking is done by the Committee Secretary. The Registrar is also a member of the IIE ExCo and is a member of the Academic Advisory Council (AAC).
The Registrar has authority over all compliance matters – irrespective of the source of the legislation or regulation. The Registrar interprets and develops internal policy.
The Deputy Registrar has specific responsibilities with respect to graduation and certification and the secretariat function for senior committees.
SENIOR PROJECTS MANAGER
The role of the Senior Project and Innovations Manager is to act in the capacity of innovation implementation and project implementation expert / agent for the IIE leadership team. This is done by making projects happen throughout the various ADvTECH Units, through the coordination of project teams that translate and implement innovation into the various units by:
- Creating and improving systems and procedures to optimise delivery.
- Managing the conceptualisation and ‘roll-out’ of priority projects.
- Supporting the administrative processes of the IIE.
- Providing support to the IIE leadership team around systems, procedures and resources
- Providing ‘project support’ to the trading division and point of contact where necessary.
The IIE is pioneering its model and wants to keep moving forward. That requires doing many things for the first time. This person is our “first time” person and has responsibility for most new projects. This role also has a very central role to play in the development and improvement of our systems – including the technology that supports them.
Heads of Programme (HoP) and Senior Heads of Programme (SHoP)
The role of the HoPs and SHoPs is to ensure that the programmes offered by the IIE are of a high standard and meet academic, regularity and employer requirements by:
-Taking responsibility for curriculum, material and assessments.
-Attending to delivery concerns.
-Supporting the lecturing teams on the sites.
The SHoP has the role of ensuring that the faculty as a whole delivers on the academic mandate it does and thereby offers a solid, effective and efficient service to the students at the trading divisions. The SHoP effectively manages the faculty, the HoPs in the faculty and also has some modules and programmes to manage.
The roles cannot be carried out independently and it is vital that each faculty builds a strong reliable group of lecturers and other subject matter experts to support the work.
The Head of Programme responsibility includes:
·-Ensuring the accreditation of academicprogrammes and ensuring that conditions associated with the programmes are met.
- Ensuring the quality of the IIE’s Teaching and Learning programmes across the trading divisions.
Managing a Programme Advisory Committee (PAC) and panels of discipline experts and external moderators.
-Providing academic leadership and management in all the faculty’s activities.
-Managing the interaction between the faculty / department and the trading divisions.
-Managing the curriculum, syllabus and material development of all IIE academic programmes within the faculty (including actual development).
-Active commitment to the maintenance of academic standards and to the development of IIE educational policy.
-Policy development and involvement in administrative matters within the faculty and within the IIE.
-Participation in the strategic planning of the faculty and the IIE.
-Participation in and providing leadership in professional, commercial and industrial sectors where appropriate.
Participating in, and contributing to, the IIE / faculty’s activities, particularly its seminars and workshop programmes.
Manager : Teaching and Learning Development and experiential learning
The T&L Development Manager is responsible for providing leadership and support to teaching and learning initiatives across the IIE Trading Divisions. This role includes supporting HoP in their processes of ensuring that material and assessments are educationally sound.
The person is also responsible for ensuring that Experiential Learning is rolled out successfully in all the programmes.
The T&L Development Manager is also responsible for leadership in all aspects of student support at site level.
Manager : Development
The Manager: Development is a relatively new role in the IIE. This person’s first responsibility is to coordinate the development of new programmes for accreditation submissions. He is also responsible for the libraries and has a leadership and management coordination role for the work of the Heads of Programme on behalf of the Director.
Curriculum Development Specialist
The Curriculum Development Specialist works with the Manager: Development to ensure that new programmes are developed and accredited. She will also support the HoP in the development of curricula and outcomes.
Editors
The team of editors are responsible for ensuring the professional standard of all student material and assessments.
Moderation and assessment administration
The administration of moderation is part of the responsibility of the FC/AFC. |
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Click the role to view the description
Academic Operations Manager
Assistants to the Registrar: Registrar Office and committee clerk
Curriculum Development Specialist
Director
Editors
Faculty Coordinators (FC) and Assistant Faculty Coordinators (AFC)
Head Librarian
Heads of Programme (HoP) and Senior Heads of Programme (SHoP)
HR Manager
Manager : Development
Manager : Teaching and Learning Development and experiential learning
Moderation and assessment administration
Personal Assistant to the Director
Projects Coordinator
(Academic Admin, IT and General)
Registrar
Secretary and Receptionist & Registrar’s PA
Senior Projects Manager
Faculty Coordinators (FC) and Assistant Faculty Coordinators (AFC)
The role of the FC and AFC is to ensure that faculties are effectively administered and to support the efficient delivery of each faculty. They also have a specific role in ensuring faculties comply with the rules and procedures of the IIE – particularly in terms of matters related to curriculum.
Faculty Coordinators are responsible for:
Assistant Faculty Coordinators are responsible for:
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Providing secretarial support to the Faculty, including scheduling of meetings, preparation and circulation of agendas and minutes, follow up on action items, especially with regard to Programme Advisory Committees (PAC).
- Identifying opportunities to develop and improve administrative processes in the Faculty and/or the IIE.
- Developing efficient data and information collection processes.
- Undertaking the organisation of workshops, seminars and conferences for the faculty including travel arrangements[1].
- Controlling access to the Head of Programme/s and manage the diaries of the HOPs.
- Fostering effective working relationships with staff in other areas of administration, within the IIE and the trading divisions.
- Capturing of information on required tracking system – for example criteria documents information - assessments dates etc.
- Reception duties for faculty and greeting, directing and providing information to visitors of the faculty.
- Meeting support and hospitality to all guests to the faculty including ensuring guests have refreshments.
- Booking of venues and ordering of catering - through IIE administration structure – for the faculty.
- Providing Human Resources support to the faculty for example administering developer claims for the faculty.
- Collecting, distributing and forwarding the incoming mail for the faculty.
- Typing, photocopying, filing, faxing required by the faculty.
- Internet research for projects as required by the faculty.
- Standing in for other administrative staff as may be required from time to time.
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Any other relevant duties as required by the HOP and the Faculty Coordinator.
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